All Case Studies
PropTech

Intelligent Leasing for a 5,000-Unit Portfolio

Key Result3x conversion

Built an AI leasing assistant handling 80% of prospect inquiries autonomously, driving 3x lease conversion rates and cutting response time to under 30 seconds.

The Problem

What Was Broken

A national property management firm with 5,000 units was losing prospects to slow response times. Average first-response was 4+ hours. Conversion from inquiry to tour was under 15%.

Our Solution

How We Solved It

We deployed an AI Sales Agent that responds to inquiries within 30 seconds via text, email, and chat. It qualifies prospects, schedules tours, handles objections, and syncs everything to the CRM.

Technology Stack

Technology Used

GPT-4 fine-tunedTwilio APICustom NLU pipelineRedisNode.jsSalesforce integration
Results

Measurable Outcomes

3x lease conversion rate
Response time: 4 hours to 28 seconds
80% of inquiries handled autonomously
Leasing team capacity freed by 60%

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